Your Fitness Session Booking Checklist: Ensuring Excellence Every Step of the Way

In the dynamic world of fitness coaching, the journey doesn't begin and end with the virtual class itself; it encompasses the entire experience. From the moment a client books a session to the post-class review collection, every detail matters. 

Crafting an exceptional virtual fitness class involves meticulous planning and attention to detail. In this comprehensive checklist, we'll guide you through each crucial step to ensure you provide an outstanding virtual fitness class every time, whether your new client found with a personal trainer flyer at the local gym or via your comprehensive fitness marketing plan.

Session Booking and Client Engagement

Seamless Booking Process

• Online Booking System: Implement a user-friendly online booking system like MevoLife to simplify the scheduling process for your clients. You can present your scheduler embedded  in your personal trainer website or even launch a white label fitness app for a 100% branded client experience.

• Calendar Invites: Send automated calendar invites to clients upon booking, ensuring they have the session details readily available.

• Automated Reminders: Set up automated reminders in your fitness planner for upcoming sessions to reduce the likelihood of no-shows. Schedule them to go out an hour before your class and then again ten minutes before.

• Personalized Booking Experience: Customize the booking process by allowing clients to choose sessions that align with their fitness goals and preferences.

Pre-Class Communication

• Welcome Message: Send a warm welcome message to clients a day or two before the session, expressing your enthusiasm for their participation.

• Send a fitness assessment template and be sure you’re comfortable with your client’s results prior to preparing the class.

• Session Preparation: Provide clear instructions on what clients should prepare (positioning of their camera, equipment, water, etc.) to maximize the class experience.

• Answer Queries: Be responsive to client inquiries and concerns, ensuring they feel comfortable and confident leading up to the class. If you’re using a CRM for coaches, you can develop templated responses to questions that you get frequently.

Creating the Perfect Virtual Class

Set Up Your Space

• Lighting: Ensure well-distributed, natural lighting to avoid harsh shadows and ensure visibility of your video coaching.

• Sound: Use a quality microphone and test audio levels beforehand to guarantee clear and crisp sound.

• Framing: Position your camera at eye level and maintain an appropriate distance to ensure clients have a clear view of your movements.

Tech Check

• Internet Connection: Verify a stable internet connection to prevent disruptions during the session. You can use Speedtest.net to verify you’re on a good connection. 

• Platform Familiarity: Be proficient in the virtual platform you're using, whether it's Zoom, Skype, or a specialized app for trainers like MevoLife.

• Backup Plan: Have a backup device and internet connection ready in case of technical issues. A cellular backup is a good idea: either a phone that supports tethering or an actual hotspot.

• Privacy Considerations: Ensure that you and your clients are in private, distraction-free environments to maintain the integrity of the session.

Session Structure

• Intros - Be sure to greet your clients. If you’re providing small group personal training, be sure to introduce the participants to each other.

• Warm-up and Cool-down: Include a thorough warm-up and cool-down in your session to prevent injuries and promote recovery.

• Engaging Content: Plan exercises that cater to your clients' goals and fitness levels, keeping the class engaging and challenging. If you are coaching groups, aim to have people of similar fitness levels on each group session.

• Practice Good Workout Program Management - If your clients have purchased a series of classes or memberships, make sure you’re not doing repeats.

• Interactive Feedback: Provide real-time feedback and corrections to ensure clients maintain proper form and technique.

• Variety: Incorporate a variety of exercises to keep the class interesting and prevent monotony.

• Progress Tracking: Use MevoLife to personal training client tracking sheet and customize future sessions accordingly.

Post-Class Review Collection

Client Feedback

• Feedback Forms: Send post-class feedback forms through MevoLife or your preferred platform to gather input on the session.

• Open Communication: Encourage clients to reach out with questions, concerns, or suggestions for improvement.

• Feedback Implementation: Act on the feedback received to enhance future sessions and client satisfaction.

Goal Tracking

• Progress Assessment: Regularly assess and track clients' progress toward their fitness goals.

• Adjustments: Modify workout plans and sessions as needed to align with clients' evolving needs.

Ongoing Client Engagement

Communication

• Regular Updates: Keep clients informed about upcoming sessions, new offerings, and fitness tips through email newsletters or social media.

• Personalized Messages: Send personalized messages to acknowledge milestones, achievements, or birthdays.

• Client Challenges: Organize periodic fitness challenges through MevoLife or social media to keep clients motivated and engaged.

Community Building

• Virtual Events: Spice up your fitness business online experience with challenges, workshops, or group classes to foster a sense of community among your clients.

• Social Media Engagement: Create an active presence on social media platforms to engage with clients and share valuable content.

Continued Learning and Improvement

Professional Development

• Continuing Education: Stay updated with the latest fitness trends, techniques, and certifications to enhance your coaching skills continually.

• Peer Networking: Connect with fellow professionals in the fitness marketplace to exchange insights and best practices.

• MevoLife Resources: Utilize MevoLife's extensive resources to stay at the forefront of the fitness coaching industry. You’ll find assessments such as an ideal weight calculator and more.